Inside Sales
Lead, train and develop our inside sales team.
Location
Remote
Employment
Full-time
Team
Inside sales
About the role
We're looking for an experienced, results-driven Sales Manager to lead, train and develop our inside sales team. This is a hands-on leadership role for someone who knows how to improve sales performance through coaching, accountability and structured training.
You'll be responsible for building a team of high-performing sales representatives, improving conversion rates, and making sure new hires become productive quickly.
TrueCare Marketing is a performance marketing and sales company specializing in lead generation, customer acquisition and conversion. We combine marketing with an in-house sales team to help businesses acquire qualified customers.
We need someone who can identify performance gaps, develop people and consistently deliver results.
Responsibilities
Lead the team every day
Lead and manage the daily performance of our inside sales team.
Build training and onboarding
Develop and run sales training and onboarding programs.
Coach on real calls
Run regular call reviews, roleplays and individual coaching sessions.
Own the numbers
Monitor sales KPIs, conversion rates and rep productivity.
Run one-on-ones and reviews
Hold one-on-one meetings and performance reviews.
Fix underperformance
Spot underperformance early and put improvement plans in place.
Sharpen the playbook
Improve sales scripts, objection handling and closing techniques.
Set the bar
Set clear expectations and hold reps accountable.
Hire and onboard
Take part in hiring, evaluating and onboarding new sales reps.
Improve the process
Work with leadership to improve sales processes and team performance.
Qualifications
5+ years of sales experience, including 2+ years in sales management.
Proven experience managing and developing inside sales teams.
A track record of improving conversion rates and individual performance.
Strong background in sales coaching, call reviews and training.
Experience managing remote sales teams.
Comfortable with CRMs, dialers and performance reporting tools.
Strong communication, leadership and problem-solving skills.
High-volume inbound sales, legal intake or lead generation experience is a plus.
Performance expectations
Success in this role is measured by:
Team production
Total output from the reps you lead.
Conversion rates
How well the team turns qualified inquiries into clients.
Rep development
How much each rep improves under your coaching.
New-hire ramp time
How quickly new reps become productive.
Process execution
Consistent execution of sales processes, every day.
Accountability
Clear expectations, and follow-through when they are not met.
Apply now
Submit a brief introduction highlighting your sales management experience. Tell us about a sales team you've managed, how you improved its performance, and the measurable results you achieved. We'll be in touch within 2 business days.